Terms of Service

What is Coinstream?

Coinstream provides automated trading bots (Grid, Trend, DCA) that execute cryptocurrency trades on your behalf through integrated exchanges. The Service is a tool — not a financial advisor, broker, or investment manager.

Coinstream does not provide financial advice. All trading decisions are made by you or by bots you configure. We don't recommend specific trades, pairs, or strategies.

Who can use the Service?

You must be at least 18 years old to use Coinstream. By creating an account, you confirm that:

• You are 18 or older
• You are not located in a jurisdiction where crypto trading is prohibited
• You understand that cryptocurrency trading involves significant financial risk
• You will not use the Service for money laundering, fraud, or any illegal activity

How does trading work?

You connect your exchange account by providing API keys with trading permissions. Coinstream bots execute trades based on the strategy and parameters you set.

• Your configuration, your responsibility. We execute what you set up. If a bot loses money, that's a risk you accepted when you started it.
• Intermediate wallets. Funds may pass through Coinstream's intermediate wallets during trade execution. You can withdraw at any time — no locks, no delays.
• No guaranteed returns. Past performance of any strategy does not guarantee future results. Bots can and do lose money.

What are the fees?

Coinstream may charge fees for the use of the Service, including but not limited to builder fees on trades. Current fee structure is available within the app. We reserve the right to modify fees with prior notice to users.

What are your responsibilities?

• API keys. You are responsible for the security of your exchange API keys. Don't share them with anyone. Grant only trading permissions — never withdrawal permissions.
• Bot settings. Review your bot configurations carefully before starting. You are responsible for the parameters you set (pair, amount, risk level).
• Account security. Keep your Telegram account secure. If you suspect unauthorized access to Coinstream, contact us immediately at @coinstream_support.
• Legal compliance. You are responsible for complying with local laws regarding cryptocurrency trading and tax obligations in your jurisdiction.

What can you NOT do?

• Reverse-engineer, decompile, or attempt to extract the source code of the Service
• Use the Service to manipulate markets or engage in wash trading
• Create multiple accounts to abuse referral programs or promotions
• Interfere with the Service's infrastructure or other users' experience
• Use automated tools (scrapers, bots) to access the Service outside of its intended interface
• Resell or redistribute access to the Service without our written consent

When can we restrict access?

We may suspend or terminate your account if:

• You violate these Terms
• We detect fraudulent or suspicious activity
• Required by law or regulation
• The Service is discontinued

If we restrict your account, you will still be able to withdraw your funds unless prevented by law.

What are the limits of our responsibility?

The Service is provided "as is." We do our best to keep it running, but we don't guarantee:

• Uninterrupted or error-free operation
• That bots will be profitable
• That exchange APIs will always be available
• Specific execution speed or price for trades

We are not liable for:

• Losses from trading (including losses caused by bot configurations you set)
• Exchange outages, API changes, or delistings
• Blockchain network congestion or failures
• Unauthorized access caused by compromised Telegram accounts or API keys
• Force majeure events

Maximum liability. To the maximum extent permitted by law, Coinstream's total liability to you for any claims arising from the Service is limited to the fees you paid to Coinstream in the 12 months preceding the claim.

Intellectual property

The Service, including its code, design, and content, is owned by Coinstream. You may not copy, modify, or distribute any part of it without our written permission. Your trading data and configurations belong to you.

How do disputes get resolved?

We prefer to resolve issues directly. If you have a complaint, contact @coinstream_support first.

If we can't resolve it informally, disputes will be settled under the laws of the jurisdiction where Coinstream is registered. Both parties agree to attempt mediation before pursuing litigation.

Can these terms change?

Yes. We may update these Terms from time to time. When we do:

• We'll update the date at the top
• For significant changes, we'll notify you through the app or Telegram
• Continued use after changes means you accept the new terms
• If you disagree with changes, stop using the Service and withdraw your funds